Esther Waititu, Safaricom Plc’s top executive overseeing M-PESA and its fast-growing financial services business is stepping down, extending a wave of leadership changes at East Africa’s largest telco as it doubles down on fintech and digital services. Esther Masese Waititu, the company’s Chief Financial Services Officer, will leave Safaricom on July 31 after nearly three and a half years in the role, according to an internal memo from Chief Executive Officer Peter Ndegwa.
Esther Waititu joined Safaricom in February 2023 from KCB Group, where she led corporate banking, and was tasked with steering one of the company’s most strategic businesses, M-PESA. Her exit comes as M-PESA remains the cornerstone of Safaricom’s growth strategy.
Waititu’s resignation is the latest in a succession of senior leadership exits that have reshaped Safaricom’s executive ranks over the past year. Earlier this year, Sitoyo Lopokoiyit, Managing Director of M-PESA Africa, also left the Safaricom-Vodacom joint venture to join Absa Group in a senior executive role , ending a tenure during which he helped oversee M-PESA’s expansion across multiple African markets.
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